The internet promised connection, yet left many feeling unheard. Somewhere between the algorithms, the endless scroll, and performative engagement, digital platforms lost their way. People still talk - but rarely feel truly listened to, especially when speaking to the brands and organisations that shape their everyday lives.

The idea for Hollrs came about one night at home. My wife and I had just received a large bill from our gas provider... a VERY large bill. It didn’t make sense…